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Payment Policy

Payment for all accommodation, extras, and incidental charges must be made in full by the day of departure prior to 10am.

The credit card you provided at check-in will be charged if accounts are not settled on the day of departure, plus any additional costs incurred in the recovery of costs by the hotel.

Gilmer Apartment Hotel reserves the right to pre-authorise credit cards to ensure payment of accounts is made.

Credit card fees of 1.95% on Visa and Mastercard and 3.35% American Express will be applied to each transaction.

The following credit cards are accepted for payment
-American Express

Cancellation Policy

Cancellations for non-refundable bookings are charged in full.

Once you have checked in, your booking automatically becomes non-refundable. If the length of stay is reduced after check-in, it is at the management's sole discretion whether the full booking amount is charged.

Cancellations made 24 hours or more prior to 2pm on your scheduled arrival date will incur no charge, unless you have booked a non-refundable rate.

Cancellations made within 24 hours of 2pm on your scheduled arrival date incur the amount of one night's accommodation charged to the credit card number provided at the time of booking.

No-show bookings are charged in full.

Cancellation policy for groups will be advised at the time of booking.

Click here for Gilmer Apartment Hotel, Wellington Accommodation Policies - Terms and Conditions

Privacy Policy

We are committed to safeguarding the privacy of our website visitors and system users; in this policy we explain how we will use personal information we collect from you.

Click here to view our privacy policy.


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Guest Reviews

Lemon drops liquorice marshmallow lemon drops tart. Sweet roll sweet toffee gummi bears chupa chups carrot cake biscuit. Lemon drops gummi bears lemon drops sweet caramels muffin biscuit. Brownie icing lemon drops wafer bonbon gingerbread chocolate bar oat cake.

Happy Guest, Taupo May 2019


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